Terms and Conditions

Effective Date: June 14, 2026
 

Welcome to Bee Hope Honey. By accessing or using this website, purchasing products, booking services, or participating in our beekeeping mentorship programs, you agree to be bound by these Terms and Conditions.
 

1. Business Information
 

Bee Hope Honey is based in Albuquerque, New Mexico and provides:

• Bee removal and relocation services

• Beekeeping education and mentorship

• Sales of honey, beeswax products, hive equipment, and related merchandise

If you do not agree to these Terms and Conditions, please do not use this website.
 

2. Products and Services
 

We strive to accurately describe all products and services offered through our website. However, product availability, pricing, images, and descriptions may change without notice.

Honey and hive products are natural products. Variations in color, flavor, texture, crystallization, and appearance are normal and do not constitute defects.

Service availability may vary based on location, weather conditions, seasonal bee activity, and scheduling requirements.
 

3. Orders and Payments
 

By placing an order through our website, you represent that you are authorized to use the payment method provided.

Bee Hope Honey reserves the right to:

• Refuse or cancel orders

• Limit quantities purchased

• Correct pricing errors

• Verify payment information before processing

All prices are displayed in U.S. Dollars unless otherwise stated.
 

4. Shipping and Returns
 

Shipping timelines are estimates and are not guaranteed.

Due to food safety regulations, honey and other consumable products may not be eligible for return unless damaged, defective, or incorrectly shipped.

Customers should inspect shipments promptly and notify us within seven (7) days of delivery regarding any damaged or incorrect items.
 

5. Bee Removal Services
 

Bee Hope Honey specializes in humane bee removal and relocation whenever practical and safe to do so.

Service outcomes may vary depending on hive accessibility, property conditions, weather, and bee behavior. While we strive for successful removal and relocation, we cannot guarantee the survival of relocated colonies or prevent future bee activity on a property.

Property owners are responsible for disclosing known hazards and providing safe access to affected areas.
 

6. Beekeeping Mentorship Programs
 

Participation in beekeeping mentorship programs is voluntary and educational in nature.

Bee Hope Honey does not guarantee specific outcomes, hive productivity, honey yields, colony survival, or business success.

Participants remain solely responsible for complying with all applicable local, state, and federal laws and regulations related to beekeeping activities.
 

7. Intellectual Property
 

All website content, including text, photographs, logos, graphics, educational materials, videos, downloadable resources, and mentorship content, is the property of Bee Hope Honey and may not be copied, reproduced, distributed, modified, or used without prior written permission.
 

8. Limitation of Liability
 

To the fullest extent permitted by law, Bee Hope Honey shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of this website

• Purchase of products

• Participation in mentorship programs

• Bee removal or relocation services

• Delayed shipments

• Website interruptions or technical issues
   

Our total liability for any claim arising from products or services shall not exceed the amount paid by the customer for the applicable product or service.
 

9. Privacy and Data Protection
 

Bee Hope Honey respects your privacy and is committed to protecting your personal information.

When you make a purchase, create an account, submit a contact form, register for mentorship services, request bee removal services, or otherwise interact with our website, we may collect personal information including:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment transaction information

• Order history

• Service request information

• Website usage information

Payment card information is processed securely through third-party payment processors and is not stored on Bee Hope Honey servers.
 

GDPR Compliance
 

For customers located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy protections, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent where processing is based on consent
   

Bee Hope Honey processes personal information only when a lawful basis exists, including:

• Fulfilling customer orders

• Providing requested services

• Managing mentorship registrations

• Complying with legal obligations

• Supporting legitimate business operations

• Obtaining consent where required
   

Personal information is retained only for as long as reasonably necessary to fulfill business, legal, tax, accounting, and regulatory obligations.
 

To exercise your privacy rights or submit a data request, contact:

Email: info@beehopehoney.com

Cookies
 

Our website may use cookies and similar technologies to:

• Maintain shopping cart functionality

• Improve website performance

• Analyze website traffic

• Remember visitor preferences

• Enhance user experience
   

Where required by applicable law, visitors will be given the opportunity to accept or decline non-essential cookies.

Third-Party Services
 

Bee Hope Honey may utilize trusted third-party providers for:

• Payment processing

• Website hosting

• Email communications

• Analytics services

• Shipping and fulfillment
   

These providers may process personal information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security safeguards.
 

10. Security
 

Bee Hope Honey implements reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
 

11. Governing Law
 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict of law principles.

Any disputes arising from these Terms and Conditions or use of this website shall be resolved in the state or federal courts located in Bernalillo County, New Mexico.
 

12. Changes to These Terms
 

Bee Hope Honey reserves the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this website with a revised Effective Date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms and Conditions.
 

13. Contact Information
 

Bee Hope Honey
Albuquerque, New Mexico
Email: info@beehopehoney.com

Questions regarding these Terms and Conditions may be directed to the email address listed above.